Help
Welcome to the ManCore Help Center. We’re here to assist you with any questions or concerns you may have while shopping with us. Below, you’ll find detailed answers to frequently asked questions about ordering, shipping, returns, and product care.
If you need further assistance, our dedicated customer support team is available to help. Please don’t hesitate to reach out via email at support@man-core.com. We’re committed to making your experience with ManCore seamless and enjoyable.
Explore our topics below, or use the search bar to quickly find specific information. Thank you for choosing ManCore – we’re here to help you every step of the way!
What sizes do you offer?
We offer a range of sizes to ensure our trousers fit perfectly. For specific sizing information, please refer to our Size Guide page or contact our customer support team for personalized advice.
How can I track my order?
Once your order is placed, you’ll receive a confirmation email with a tracking number as soon as it’s shipped. Use this number to check your order status on the shipping provider’s website.
What is your return policy?
ManCore offers a flexible return policy. Unused items can be returned within 14 days of receipt. Please review our Return Policy page for detailed guidelines and instructions.
Do you offer worldwide shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by location. Visit our Shipping & Delivery page for more information.
What payment methods do you accept?
We accept all major credit cards, Klarna, and bank transfers.
How long does it take to process my order?
Orders are processed within 1-2 business days, after which they are shipped.
What should I do if my package is delayed?
If you’ve received tracking information and your order is delayed, please contact the shipping provider. If further assistance is needed, reach out to our support team at support@man-core.com.
How does the return process work?
Email our customer support at support@man-core.com to initiate your return request. Follow the provided instructions for sending back your item.
Can I exchange an item for a different size or color?
Exchanges are possible if the desired item is in stock. Contact our support team at support@man-core.com to arrange an exchange.
What materials are used in your products?
Our trousers are made from carefully selected materials that ensure both comfort and durability. Check each product page for specific material information.
How can I prevent my trousers from shrinking?
Follow the care instructions on the label. Wash on a low temperature and avoid tumble drying for best results.
How do I sign up for exclusive offers?
Sign up for our newsletter at the bottom of the page to stay updated on special offers and new collections.
What should I do if I receive the wrong item?
If you receive the wrong item, please contact our support team at support@man-core.com immediately. We will assist you with the return and ensure you receive the correct item.